Agreement to Terms
By accessing or using the Charlotte Water Damage and Remodeling Pros website ("Website") and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or services.
Description of Service
Charlotte Water Damage and Remodeling Pros is a lead generation and referral service that connects homeowners with independent contractors. We do not perform any construction, restoration, or remodeling work ourselves.
Our service includes:
- Collecting information about your project needs through our website forms and communications
- Matching your request with qualified, licensed contractors in our network
- Facilitating initial contact between you and potential contractors
Important: Any work performed is done by independent contractors, not by Charlotte Water Damage and Remodeling Pros. You will contract directly with the contractor you choose.
No Contractor Relationship
We are not a contractor, subcontractor, or construction company. We do not employ the contractors in our network. All contractors are independent businesses with their own licenses, insurance, employees, and business practices.
We do not supervise, direct, or control the work performed by contractors. We are not responsible for the quality, timeliness, safety, legality, or any other aspect of the work performed by contractors.
Contractor Verification
While we make reasonable efforts to include only licensed and insured contractors in our network, we do not guarantee the credentials, qualifications, or performance of any contractor. You are responsible for:
- Verifying contractor licenses with relevant state and local authorities
- Requesting and verifying proof of insurance
- Checking references and reviews
- Reviewing and understanding any contracts before signing
- Making your own informed decision about which contractor to hire
No Guarantees
We do not guarantee:
- That you will receive responses from contractors
- The quality, price, or timeliness of any contractor's work
- That any contractor will be available in your area
- The accuracy of any information provided by contractors
- That contractors will honor quotes or estimates
User Responsibilities
When using our services, you agree to:
- Provide accurate and complete information in your service requests
- Respond promptly to contractor inquiries
- Treat contractors with respect and professionalism
- Not use our service for any unlawful purpose
- Not submit false or misleading information
Limitation of Liability
To the maximum extent permitted by law, Charlotte Water Damage and Remodeling Pros, its owners, employees, agents, and affiliates shall not be liable for any:
- Direct, indirect, incidental, special, consequential, or punitive damages
- Loss of profits, data, use, goodwill, or other intangible losses
- Damages arising from the performance or non-performance of any contractor
- Damages arising from your use of or inability to use our service
- Personal injury or property damage resulting from contractor work
Our total liability for any claims arising from these Terms or your use of our services shall not exceed the amount you paid to us (which is zero, as our service is free for homeowners).
Indemnification
You agree to indemnify and hold harmless Charlotte Water Damage and Remodeling Pros, its owners, employees, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including attorney's fees) arising from:
- Your use of our services
- Your violation of these Terms
- Your violation of any rights of third parties
- Any dispute between you and a contractor
Dispute Resolution with Contractors
Any disputes regarding work performed by contractors must be resolved directly between you and the contractor. We are not a party to any agreement between you and a contractor and have no responsibility to mediate or resolve disputes.
Intellectual Property
All content on our Website, including text, graphics, logos, and images, is the property of Charlotte Water Damage and Remodeling Pros or its content suppliers and is protected by copyright and other intellectual property laws.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of our services after changes are posted constitutes your acceptance of the modified Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Contact Information
If you have questions about these Terms, please contact us:
- Phone: (704) 565-0205
- Email: support@charlotterestorationexperts.com